How to fix "your pc ran into a problem and needs to restart"

Have you just seen the "Your PC ran inkhổng lồ a problem và needs to lớn restart" error? Learn what this generic error is & fix it.

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Has your Windows computer suddenly crashed, stopped working, or is refusing to lớn boot? If so, you might encounter the "Your PC ran into lớn a problem and needs to restart" error.

This is a comtháng and generic PC error, often referred to lớn as the "blue screen of death". We"re going to talk you through every step of this error: what it means, how lớn know what your specific PC problem is, & how to fix that issue.

your pc ran into lớn a problem & needs khổng lồ restart error
Above sầu is a picture of the "Your PC ran inlớn a problem and needs to lớn restart" error screen. It"s often called the "blue screen of death" (or BSOD) error---you can figure out why!

This example says, "We"ll restart for you". The screen might also say "We"re just collecting some error info, và then we"ll restart for you".

This error screen usually happens when your computer has shut down or restarted unexpectedly, or if something is stopping it booting.

At the top of the screen is a sad face, followed by the problem message. Next, a line reads:

For more information about this issue & possible fixes, visit

Type this URL into your internet browser và it"ll take you khổng lồ Microsoft"s tư vấn page. Since these errors can occur for a variety of issues, the support on this page is generic rather than specific lớn your problem. You can also scan the QR code (that"s the section on the bottom left) on your phone lớn be taken lớn the same page.

The most pertinent part of this screen is at the bottom where it lists a "Stop code". In our example, the stop code is "BAD_SYSTEM_CONFIG_INFO". Yours might be something different. That"s because a stop code is an identifier that helps underst& why you received this error in the first place.

You should write down this stop code so that you can refer khổng lồ it later. If you"re in an organization, take this stop code lớn your local administrator so they can help diagnose the problem.

If you"re a trang chính user, liên hệ Microsoft tư vấn, follow their automated help, then when you get through lớn an agent you can give them the stop code.

There are hundreds of possible stop code errors. Some other examples are:


How lớn Fix Specific Stop Code Errors

We have written articles on how to lớn fix specific stop code errors. If you see your error listed below, clichồng it to visit that article. If yours isn"t listed, keep reading for some general troubleshooting advice.

How to lớn Fix a "Your PC Ran Into lớn a Problem and Needs lớn Restart" Error

As discussed, there are so many reasons why you might see a "Your PC ran inkhổng lồ a problem và needs to lớn restart" error, which means it"s not possible lớn provide the guaranteed solution. However, there are things that are more likely lớn cause these errors. As such, follow these troubleshooting steps and it might fix the problem.

1. Unplug External Hardware

Have you recently plugged in a new external drive, mouse, keyboard, or similar lớn your computer? If so, this could be causing the problem.

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Unplug everything that you don"t need & see if the problem goes away. If it does, plug one device in, restart, & see if everything remains stable. Repeat this process until you identify the faulty hardware, then liên hệ the manufacturer.

2. Uninstall Recently Added Software

uninstall a program on windows 10
Software that you download và install can cause unexpected problems. If you receive the xanh screen error after you have sầu recently installed something, you should remove it. This can often happen with antivi khuẩn software.

To uninstall a program, press Windows key + I lớn open Settings. Click Apps. This brings up a danh sách of all your installed programs. On the Sort by dropdown, cliông chồng this and change it to Installation date.

Now the most recently installed programs will appear at the top. To remove one, select it from the list và cliông chồng Uninstall.

open the device manager properties
A driver is a piece of software that helps Windows 10 control hardware. For example, your graphics card, printer, and network adapter all use drivers.

Drivers update periodically lớn ensure compatibility with the latest version of Windows 10. However, sometimes a driver update can break your system. As such, you may need to roll bachồng a driver update---that is, go back lớn a previous version.

To vị this, press Windows key + X & click Device Manager. This tool shows categories like Display adaptors and Monitors, which you can double click lớn exp& & see the devices within.

Right click a device and cliông chồng Properties > Driver. Look at the Driver Date, as this will tell you when the driver was last updated. If the date coincides with when you started having trouble, click Roll Bachồng Driver (if available) or Uninstall Device (the device will reinstall when you restart).

Windows 10 May 2019 Windows Update
Windows 10 should keep itself updated automatically, but there might be an update in the download queue that hasn"t processed.

Keeping Windows 10 updated is important because it means you will benefit from the lakiểm tra features & bug fixes. Your blue screen error might be happening because of software or hardware incompatibility that has been solved in a recent update.

To check, press Windows key + I lớn open Settings and clichồng Update và Security > Cheông xã for updates. If there are any updates, follow any prompts to lớn tải về và install them immediately.

More Help & Troubleshooting Tips

If the advice above hasn"t helped you get rid of the "Your PC ran inlớn a problem and needs to restart" error, don"t worry. We have sầu a whole other guide packed with more support on how lớn solve the xanh screen of death.

Analyze Your Blue Screen Error With Advanced Tools

Hopefully, this has helped you understand the meaning of the "Your PC ran inkhổng lồ a problem và needs khổng lồ restart" error và guided you towards relevant tư vấn.

If you still need help and are an advanced user, you can solve blue screen errors using third-buổi tiệc ngọt programs.

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